E-commerce Specialist

ForPeople HR Experts
Athens, Georgia, United States
Posted
On-site
Full-time
Mid-level
2+ YoE
Job Description

We are looking for an E-commerce Specialist on behalf of our client, a fast-growing omnichannel retail company.

The role focuses on managing and developing the company's e-shop, with strong focus on commercial performance, online customer experience, and cross-functional collaboration with Marketing, IT, and Operations teams.

Responsibilities

  • Manage and maintain the day-to-day operations of the e-shop, including product listings, pricing, inventory, promotions, and content.
  • Monitor sales performance, conversion rates, and key e-commerce KPIs to identify opportunities for commercial growth.
  • Collaborate with Marketing, IT, and Operations teams to coordinate online campaigns, initiatives, and projects.
  • Optimize the customer journey, UX/UI, and conversion rates.
  • Analyze market trends, competitor activity, and web analytics to generate actionable insights.
  • Participate in projects aimed at integrating e-commerce operations with the physical store network (omnichannel initiatives).

Requirements

  • 2–4 years of proven experience in e-shop management or a related e-commerce role.
  • Degree in Marketing, Business Administration, E-commerce, Information Technology, or a related field.
  • Experience with e-commerce platforms, CMS tools, Google Analytics, and Excel.
  • Good understanding of digital marketing, customer acquisition and retention metrics, and omnichannel operations.
  • Strong analytical and commercial mindset, with the ability to collaborate effectively with cross-functional teams.
  • Very good command of English.
  • Knowledge of SEO, CRM, email marketing, or Conversion Rate Optimization (CRO) will be considered an asset.

Benefits

  • Opportunity to work in a modern, dynamic retail and e-commerce environment.
  • Continuous learning and professional development opportunities within a growing organization.
  • Competitive salary and benefits package.

Benefits
401(k) or Equivalent
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation Days
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Training/Certification Reimbursement
Tools & Technologies
Google Analytics
Microsoft Excel