Role Overview

The Logistics Officer is responsible for overseeing and coordinating daily delivery and logistics operations to ensure smooth, efficient, and timely execution of dispatching, order fulfillment, and last-mile delivery. This role plays a critical part in maintaining operational excellence, supporting drivers and couriers, resolving issues, and ensuring customer satisfaction.

Key Responsibilities

• Supervise and monitor daily dispatching activities to ensure timely deliveries.
• Coordinate with drivers, couriers, and field staff to maintain workflow efficiency.
• Track and update order statuses, ensuring accurate and real-time reporting.
• Identify and resolve operational issues promptly to minimize service disruptions.
• Collaborate with cross-functional teams to optimize logistics processes.
• Ensure compliance with company policies, safety standards, and operational procedures.

Requirements

• Minimum 2–3 years of experience in logistics, delivery operations, or supply chain management.
• Strong knowledge of logistics operations, dispatching, and last-mile delivery processes.
• Proven track record in managing dispatching and coordinating delivery teams.
• Proficiency in logistics management systems, order tracking software, and dispatching tools.