Key Responsibilities:

• Deliver exceptional customer service and personalized skincare consultations to create a premium customer experience.

• Achieve individual sales targets by driving new customer acquisition, repeat business, cross-selling, and upselling.
• Build strong customer relationships through effective CRM, clienteling, and follow-up to encourage customer loyalty.
• Represent the SK-II brand professionally, maintaining excellent grooming, product knowledge, and awareness of market trends.
• Manage daily counter operations, including merchandising, stock replenishment, inventory control, cash handling, and compliance with SOPs.
• Safeguard company assets and maintain accurate operational documentation, inventory records, and audit readiness.
• Support product launches, promotional campaigns, and in-store events to drive business performance.
• Collaborate with the Counter Leader and team members, participate in training, and continuously enhance product knowledge and selling capabilities.

Requirements

• Fluent in communication, well-groomed and confident
• Self-driven team player with excellent interpersonal skills
• Prior sales experience is an advantage; experience in luxury beauty is preferred
• Students or fresh graduates in beauty, cosmetology, fashion, or related fields are encouraged to apply
• Passionate about the beauty industry and current trends
• On-the-job training and skincare training will be provided
• Comfortable using digital tools and technology for customer consultation.
• Available to perform retail operational hours, including weekends and public holidays

Benefits

• Ongoing product and skincare training provided

• Inclusive & Diverse Culture
• Complimentary Goods Entitlement
• Medical Benefits
• Flexible Benefits