Viamericas is a cross-border payments and financial services company with a clear purpose: help immigrant families prosper by providing essential, secure and affordable financial services delivered with the reassurance of a human connection. 

Our customers trust us to move nearly $20 billion annually. We connect digital money transfers with a network of local agents, bringing financial services closer to the communities we serve.

With offices in Miami, Los Angeles, Medellín, Tijuana and Manila—and a growing presence in Canada, Bangladesh, India and Dubai—we are positioned for continued global growth, innovation and impact.

We’re looking for people to tackle difficult problems, hold their work to a high standard, and follow through on results. Across technology, operations, sales, marketing and beyond, the goal is to improve customer experience, make business more effective, and drive sustainable growth.

At Viamericas, the connection between your work and its impact is tangible: better services for customers, stronger businesses for our agents, and greater opportunity for the families we serve.

Duties and responsibilities

• Recruitment of new agent locations and providing service to existing agent locations within the assigned territory.
• Generate leads, call on prospects, evaluate business position and convert into new business signings. Identify additional selling opportunities and promote sales growth for established agent locations.
• Support new agent application process by inputting the prospective client in the application system and following up on the submitted application.
• Must consistently meet or exceed target goals and objectives.
• Demonstrate thorough knowledge of Viamericas Corporation’s services and Products.
• Activate, install & provide agent training on how to use our products (systems) adequately so they can have an optimal experience while using it.
• Provide ongoing agent support and maintenance through agency visits.
• Replace all damaged equipment in order to maintain level of production
• Establish a nexus between client and Company by constantly communicating important information.
• Closely monitor competitors rates.
• Provide feedback to Company about everything that takes place with the client. This includes doubts, concerns, complaints, suggestions, and all other relevant events like changes competitors are making.
• Counsel agents on how products and services have the potential to satisfy their needs and those of their clients.
• Must work cooperatively with other Company departments including: Applications, Accounts Receivables, Compliance, Products and other Sales Representatives.
• Assist the Compliance department with additional training to the agents.
• Assist with collections from nonpaying agents within assigned territory.
• Must be willing to travel up to 80% of the time.
 
Information Security Responsibilities:
• Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal.  This should be done within 30 days of hire and repeated annually.
• Attend periodic Information Security training provided by Viamericas’.
• Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

Qualifications

• Bilingual – English and Spanish may be required.
• 2-3 years experience in outside sales in the industry preferred.
• A self-starter, with excellent time management, organizational and interpersonal skill required.
• Proven negotiation, sales closing experience, and relationship management skills required.
• Excellent oral and written communication skills as well as demonstrate presentation abilities required.
• Proficiency in Microsoft Excel, Word and PowerPoint is preferred.
• Valid Driver's License and satisfactory driving record is mandatory.

Benefits Include

• Major medical/Dental/Vision insurance
• Life and Disability insurance
• Vacation
• 9 Sick Days
• 11 Paid Holidays
• 401k with Employer Match
• Parental Leave
• Employee Assistance Program