Legal Conflicts Account Specialist

latitudeinc
Baltimore, Maryland, United States, Washington, District of Columbia, United States, Philadelphia, Pennsylvania, United States, Wilmington, Delaware, United States
Posted
Remote
$60K-75K/yr
Full-time
Senior
5+ YoE
Job Description
We are seeking a talented member to join its Collections department. The Client Accounts Analyst will coordinate and work with a professional and cohesive team, handling all communications with attorneys and clients to ensure payments, along with evaluating and maintaining accurate records for same.

Responsibilities

  • Responsible for own portfolio of clients
  • Maintain strong attorney and client relationships
  • Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
  • Perform collection calls on a daily basis
  • Maintain level of communication with attorneys and clients via telephone and email
  • Interact with Billing Department regarding client account status

Requirements

  • 5+ years of high volume law firm collections experience 
  • Accounts Receivable knowledge/experience in addition to collections experience is a plus
  • Experience in Aderant and Star Collect preferred
  • High school diploma/GED required