Operations & Customer Relations Officer

Elite Talent
Baghdad, Baghdad, Iraq
Posted
On-site
Full-time
Mid-level
Job Description

About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations. 

Responsibilities: 

  • Oversee day‑to‑day client operations. 
  • Coordinate with logistics teams to ensure timely deliveries. 
  • Resolve customer issues promptly and professionally. 
  • Maintain compliance with trade regulations. 
  • Prepare reports on operational performance. 

Requirements

Qualifications: 

  • Background in logistics operations or customer service. 
  • Strong organizational and communication skills. 
  • Ability to handle cross‑functional coordination. 
  • Detail‑oriented with problem‑solving abilities.