Hospitality Customer Service – Hotel Reservations

Destination
New York, United States
Posted
Remote
$45K-65K/yr
Full-time
Entry-level
Equity
Bonuses
Job Description
Hospitality Customer Service – Hotel Reservations (Remote)
Remote (U.S.-Based)
 
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
 
Key Responsibilities:
Assist clients in selecting and booking hotels
Share accurate details on amenities, pricing, and availability
Manage and update reservation details
Communicate promptly and professionally via phone, email, or messaging
 
Qualifications:
Strong communication and customer service skills
Professional, detail-oriented, and self-motivated
Basic computer skills and reliable internet connection
Hospitality or customer service experience is a plus
 
What We Offer:
Flexible remote schedule
Full training and booking system access
Supportive team environment
Income-earning possibilities based on performance
Travel discounts and perks
 
 
Apply today to help clients book their perfect stay with us!
Benefits
401(k) or Equivalent
Employer-Matched 401(k) or Equivalent
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation Days
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Training/Certification Reimbursement
Commission Structure
Profit-Sharing Plans
Employee Stock Purchase Plan
Remote Work Stipend
Home Office Equipment Allowance
Commuter Benefits
Moving Expense Coverage
Catered/Free Lunches
Pet Insurance
Sabbatical Program
Paid Volunteer Time