About us:

Proudly independent and family-owned, Cochrane's Transport is South Australia's leading express parcel and transport service provider. We are proud to be one of South Australia’s Top 100 Companies, operating a fleet of 250 vehicles and generating an annual turnover of $80 million. With a dedicated team of over 300 employees, our headquarters in Gillman and regional depots in Port Augusta, Whyalla, Port Pirie, Kadina, Clare, Berri, and Victor Harbor enable us to provide next-day express freight services throughout South Australia, including both metropolitan and regional areas, as well as to Broken Hill and Mildura.

About the role:

Cochrane’s Transport is seeking a reliable and customer-focused Customer Service Officer to join our team at our Gillman Depot. This role will support the day-to-day transport operations by providing excellent customer service, coordinating freight enquiries and assisting with general depot administration.

This is a permanent full-time position, working 38 hours per week, Monday to Friday.

About you:

Passionate about customer service, with transport industry experience highly regarded but not essential.
Resourceful and proactive, with the ability to navigate systems, find information and resolve customer enquiries efficiently.
Strong organisational and multitasking skills, with the ability to prioritise competing tasks in a fast-paced environment.
An active listener with strong verbal and written communication skills.
Calm and resilient under pressure, with the ability to handle challenging customer interactions professionally.
Committed to continuous improvement, with the ability to identify opportunities and implement practical solutions.
A team player who is motivated to contribute to the success of the wider team.

What we offer:

13.5% Superannuation
Career development opportunities

If this sounds like you, then hit apply now!

If you’re keen to know more, please reach out to us via at – jobs@cochranes.com.au

We are an equal opportunity employer committed to fostering an inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, and identities - diversity and inclusion are central to how we work and grow together as one team