We are currently seeking passionate, dynamic, and guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and creating memorable guest experiences.
As a Housekeeping Attendant, you will be responsible for carrying out daily assigned duties as instructed by your supervisor while ensuring compliance with hotel policies, procedures, and cleanliness standards.
Key Responsibilities:
- Receive daily work assignments, keys, and supplies from the supervisor and accurately complete the key logbook.
- Clean and maintain guest rooms and bathrooms according to hotel standards.
- Ensure fire exits and stairways remain clear of obstructions.
- Identify and immediately report any maintenance issues.
- Maintain cleanliness in corridors, pathways, and public areas.
- Vacuum carpets and upholstered furniture, dust and polish furniture, and empty wastebaskets.
- Make beds and thoroughly clean sinks, bathtubs, toilets, tiles, mirrors, and floors.
- Replenish bathroom amenities and guest room supplies.
- Arrange guests' personal items neatly and perform spot cleaning when necessary.
- Keep guest corridors, service pantries, and service areas clean, organized, and tidy at all times.
- Remove room service trays and trolleys from guest rooms and corridors.
- Coordinate with valet services for guests' laundry, dry cleaning, and pressing requests.
- Maintain high standards of hygiene, cleanliness, and guest satisfaction at all times.
Requirements
Education, Qualifications & Experience
- Previous experience or vocational training in the Housekeeping Department of a hotel is preferred.
- Good command of English is an advantage.
- Basic knowledge of housekeeping procedures, hygiene, and cleanliness standards.
- Ability to work in a fast-paced, multicultural environment.
Knowledge & Competencies
The ideal candidate should be friendly, caring, and dedicated, with a passion for delivering excellent guest service. They should demonstrate cultural awareness, a willingness to go the extra mile, and the ability to work effectively under pressure while maintaining a positive attitude.
Key Competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork