Housekeeping Attendant

Rotana Hotels
Abu Dhabi, Abu Dhabi, United Arab Emirates
Posted
On-site
Full-time
Entry-level
Job Description

We are currently seeking passionate and dynamic, guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and creating memorable guest experiences. As a Housekeeping Attendant, you will be responsible for carrying out daily duties as assigned by your Supervisor while adhering to hotel policies and procedures.

  • Receive work assignments, keys, and supplies from the Supervisor and accurately sign the key logbook.
  • Clean guest rooms and bathrooms according to hotel standards.
  • Ensure fire exits and stairways remain free from obstructions.
  • Report any maintenance issues immediately.
  • Pick up litter from corridors and walkways.
  • Vacuum carpets and upholstered furniture, dust and wipe furniture, and empty wastebaskets.
  • Make beds and clean sinks, bathtubs, toilets, tiles, mirrors, floors, and metal fixtures.
  • Replenish bathroom amenities and guest room supplies.
  • Neatly arrange guest toiletries and spot-clean carpets when required.
  • Maintain guest corridors, service pantries, and service areas in a clean and tidy condition at all times.
  • Remove room service trays and trolleys from guest rooms and corridors.
  • Coordinate with the valet service to collect guests' clothing for laundry, dry cleaning, or pressing services.

This role requires attention to detail, a positive attitude, and a commitment to maintaining the highest standards of cleanliness and guest satisfaction.

Requirements

Education, Qualifications & Experience:

Ideally, you should have vocational training in Housekeeping within a hotel environment. A good command of English is an advantage.

Knowledge & Competencies:

The ideal candidate is a friendly, caring, and dedicated individual with strong cross-cultural awareness and a willingness to go the extra mile when required. You should have a genuine passion for customer service, be able to work effectively under pressure in a fast-paced environment, and enjoy interacting with guests and colleagues from diverse cultural backgrounds.

Required Competencies:

  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork and Collaboration