Aeternal Hospitality & Development is a hospitality and real estate development company dedicated to creating distinctive destinations and exceptional hospitality experiences. Combining innovative design, operational excellence, and a commitment to quality and sustainability, Aeternal focuses on developing high-end real estate projects and delivering exceptional hospitality experiences in Greece.

Aeternal Hospitality & Development owns and manages NOS Hotel & Villas, a 5-star luxury boutique hotel on the beautiful island of Sifnos.

At NOS, we believe that exceptional hospitality begins with exceptional people. We value personalized service, attention to detail, teamwork, and a genuine passion for hospitality.

We are currently looking for a passionate and guest-oriented Front Office Agent to join our team.

The successful candidate will be responsible for delivering a warm, professional, and personalized guest experience, ensuring smooth Front Office operations and maintaining the highest standards of luxury hospitality.

Responsibilities

Manage guest check-ins and check-outs, ensuring a seamless and welcoming experience.
Handle guest inquiries, requests, and concerns promptly and professionally.
Provide personalized recommendations and assistance to enhance the overall guest experience.
Manage reservations, guest information, and daily Front Office administrative tasks.
Process guest payments and maintain accurate records of transactions.
Coordinate closely with Housekeeping, F&B, Maintenance, and other departments to ensure smooth daily operations.
Maintain excellent service standards and contribute to overall guest satisfaction.

Requirements

Previous experience in a Front Office or Guest Relations position, preferably within a luxury or 5-star hotel.
Excellent command of Greek and English; additional languages will be considered an advantage.
Good knowledge of hotel property management systems (PMS) and Microsoft Office.
Strong communication, interpersonal, and problem-solving skills.
Guest-oriented mindset with a genuine passion for personalized service.
Professional appearance, positive attitude, and excellent attention to detail.
Ability to multitask, work effectively under pressure, and collaborate within a team.
Hospitality or Tourism degree will be considered an advantage.

Benefits

Highly competitive salary package, reflecting experience and qualifications.
Comfortable, well-maintained staff accommodation provided.
High-quality daily meals, with a varied and well-balanced menu.
A professional, supportive, and team-oriented working environment.
Career development opportunities within Aeternal Hospitality & Development.