Veterinary Receptionist

IVC
Liphook, England, United Kingdom
Posted
On-site
£14.5K/yr
Part-time
Entry-level
Job Description

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

 

We are seeking an organised, personable Receptionist to join our team at Woodland Vets on a part-time permanent basis.

 

We are situated in the beautiful South Downs, a stone’s throw away from the coast and London, giving the best of both worlds. We are an hour from both Heathrow and Gatwick Airport allowing for close transport links to Europe and beyond. We have plenty of scope at the Liphook site to expand due to the size of the practice.

 

Over the three sites we have lots of toys, to name a few, digital x-ray, dental x-ray, a multiparameter anaesthetic monitoring machine, blood pressure, microscope, in house biochemistry and haematology blood machines, ultrasound with cardiac and an abdominal probe, laser, ECG, endoscope and tonometer.

 
 

How You’ll Make a Difference

 

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

 

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

 

Working Pattern

 

Monday 12:30-6:30pm - Liphook

Thursday 8:00 - 6:00pm - Midhurst Vets

Friday 12:30 - 6:30pm - Liphook

 
 

You Might Be a Great Fit If...

 

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

 
* Excellent communication skills and a professional, welcoming manner
* Experience in a customer-facing role, with a strong focus on service and attention to detail
* The ability to manage multiple tasks effectively in a busy environment
* A collaborative approach and willingness to support colleagues
* A proactive attitude, with openness to feedback and learning
 
 

How We’ll Support You

 

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

 
* A key client-facing role within a supportive and collaborative practice team
* Clear career pathways with progression opportunities within client care and practice leadership roles
* Ongoing learning and development supported by experienced colleagues and practice teams
* A values-led culture focused on care, community and continuous improvement
 
 

What We Offer Our Team

 
* 6.6 weeks' annual leave plus your birthday off FTE
* Increasing holiday allowance based on length of service
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
* Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work salary sacrifice schemes, subject to eligibility criteria
* Learning and development opportunities via the inspiring vet care Academy
* Pension scheme
* Discounted veterinary care
* Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
 
 

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

 

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Benefits
Health Insurance
Pension Plan
Paid Vacation Days
Paid Holidays
Paid Parental Leave