SOOR, a subsidiary of Master Works, helps organizations stay ahead of evolving cyber threats through advanced cybersecurity and secure infrastructure solutions. SOOR delivers resilient, scalable, and regulation-aligned security across governance, cloud, networks, and managed defense.

SOOR is looking for a Solution Specialist turns business needs into practical, well-designed technology solutions. The role analyzes requirements, recommends and configures suitable systems and applications, and supports their implementation and adoption, so that technology investments deliver clear business value.

Key Responsibilities

Gather and analyze business requirements, and translate them into functional and technical solution designs.
Evaluate and recommend applications, platforms, and integrations that fit business needs, budget, and IT standards.
Configure, customize, and integrate enterprise systems such as ERP, CRM, or workflow and business applications.
Prepare solution documentation, process maps, and business cases with clear costs, risks, and benefits.
Work with developers, vendors, and infrastructure teams to build, test, and deploy solutions.
Support user acceptance testing, training, and rollout, and drive user adoption.
Provide second-line support, resolve application issues, and identify opportunities for improvement.
Keep up with emerging technologies and advise stakeholders on how they can improve processes.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
Minimum 5 years of relevant experience in technical solutions, systems integration, or support roles.
Good understanding of system integration, deployment, and troubleshooting processes.
Strong documentation and technical writing skills.
Good communication, problem-solving, and stakeholder management skills.