Bring Exceptional Restaurant and Hospitality to Life at Splendido

At Splendido, great restaurant experiences are about more than what’s on the menu. They’re about the service, teamwork, atmosphere, and personal touches that make every experience memorable. With dynamic restaurant experiences, a scratch kitchen, rotating menus, and globally inspired flavors, there’s always something new coming to the table. From polished-casual and bistro-style dining to fine dining, our multiple restaurant outlets offer variety, creativity, and an environment where no two days are quite the same.

As our Assistant Restaurant Manager, you’ll report directly to and work closely with the Restaurant Manager to support day-to-day operations across our restaurant outlets. You’ll provide hands-on leadership and supervision to our Servers, helping them deliver knowledgeable, attentive, and personalized service while creating welcoming and memorable experiences for residents and guests.From managing reservations and coordinating service flow to ensuring Servers are knowledgeable about our scratch-made, rotating menus, responding thoughtfully to resident feedback, and supporting special events, you’ll play an important role in keeping restaurant operations running smoothly and maintaining a high standard of service.

This is a full-time, salaried position where you’ll have the opportunity to lead by example, develop and support a strong service team, and create restaurant experiences where scratch-made food, expectational service, variety, and genuine hospitality come together every day.

ESSENTIAL FUNCTIONS

Collaborates with Restaurant Manager in the timely selection, orientation, scheduling and on-going training and performance management of restaurant team members.
Manages reservation system, assigns server sections at all meal periods that require reservations.
Ensures the even flow of guests into the restaurant, to provide a positive resident and guest experience and a quality food product.
Supervises the flow of service to ensure that residents, guests, family members, and staff receive quality dining service.
Inspects workstations for completion of assigned side work.
Responds to resident feedback addressing concerns in a timely, professional manner.
Maintains timely and professional communication with the Restaurant Manager, Director of Food & Beverage and the Executive Chef and shares all food comments and suggestions with the Executive Chef.
Works with restaurant management to help ensure budgetary compliance.
Responsible, along with the other members of the restaurant supervisory team, to manage and maintain the equipment necessary to successfully operate the restaurants at or above Mather service standards.
Coordinates and executes theme meals and/or functions and related billing processes and provides accurate and timely information to the Restaurant Manager so that billing for events/functions can occur and resident satisfaction is ensured.
Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

QUALIFICATIONS AND SKILLS

Required:

High school diploma or equivalent.
Progressive experience in an upscale restaurant and/or Life Plan community.
Able to multi-task in a fast-paced environment and make independent decisions.
Proficient in Windows applications including Excel, Word and Outlook.
Knowledgeable in Point-of-Sale systems.
Knowledgeable in job related federal, state, and local regulations to ensure safe and clean dining environment.
Certification in food safety/sanitation and BASSET.
English language proficiency.

Preferred:

College degree in culinary or hospitality management.
Knowledgeable in Online ordering, Online Reservations.

#INDS123

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
Convenient, subsidized parking (or public transportation for certain locations)
Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Benefits-eligible team members can take advantage of:

Medical, dental, and vision plans
Paid Parental Leave
Adoption Assistance Reimbursement
Tuition reimbursement for continuing education
Extended illness benefits
Employee wellness programs
Short- and long-term disability insurance
Life insurance is available to benefit eligible team members.

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About Splendido

Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day—along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.

Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.

About Mather

Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well^SM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work^®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.