Czech Speaking Player Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with industry-leading organizations across Europe. We specialize in high-impact recruitment and BPO solutions, consistently delivering excellence for professionals seeking rewarding career opportunities in global hubs.

Job Overview

We are currently scouting for a talented professional to join our client's dynamic team for a Czech Speaking Player Support Specialist position in Bulgaria. This role is perfect for a gaming enthusiast who wants to combine their passion for Esports with a professional career in a vibrant, international environment.

Key Responsibilities

• Provide high-quality technical and gameplay support to users in the Gaming & Esports community.
• Resolve player inquiries regarding account management, in-game purchases, and technical troubleshooting via chat and email.
• Maintain deep knowledge of current game titles and competitive Esports trends to provide expert-level assistance.
• Engage with the community to ensure a positive gaming experience for all Czech-speaking players.
• Collaborate with internal teams to report emerging bugs or common player feedback within the gaming platform.
• Adhere to security and data privacy standards while handling player information.
• Contribute to team targets and consistently deliver excellent service levels in this fast-paced industry.

Requirements

• Native or fluent Czech (spoken and written).
• Valid EU passport (mandatory).
• Proven passion for Gaming and the Esports industry.
• Excellent communication and problem-solving skills, ideal for those seeking Czech-speaking jobs abroad.
• Ability to relocate to Sofia for this on-site role in Bulgaria.
• Previous experience in customer service or player support is considered an advantage.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Living and working in Bulgaria offers an exceptional quality of life, blending ancient history with a modern, burgeoning tech scene. Our candidates frequently choose jobs in Bulgaria because of the beautiful mountain scenery, pleasant weather, and a welcoming culture that perfectly complements the excitement of our Gaming and Esports sector.

Beyond the professional appeal, Bulgaria provides a low cost of living with world-class dining, bustling nightlife, and a growing expat community. Our relocation support ensures that your move to Bulgaria is seamless, allowing you to focus on your career as a Czech Speaking Player Support Specialist while you explore everything this vibrant nation has to offer.

How to Apply

If you are ready to launch your career in the gaming industry with this Czech Speaking Player Support Specialist position in Bulgaria, we encourage you to click Apply Now. Join the Mercier Consultancy Group network and take the next step in your professional journey today.