Details:

Salary: £75,000 - £95,000

Location: Hybrid in Cheltenham  

Security Clearance: DV clearance is required for the role 

 

About the role 

Working with many disparate teams throughout the intelligence community to enable their cross-domain use cases. You will need to manage many different priorities and stakeholders to achieve their business outcomes. This involves analysing their requirements and configuring the cross-domain platform accordingly. Once configured, it may be necessary to work with the teams to debug and resolve any issues, and further, refine the setup. It is important to be happy engaging with stakeholders with varying seniority and technical understanding. DV clearance is required for the role. 

 

Responsibilities 

• Managing customer integrations with the cross-domain platform from initial contact to go-live, and retiring them when no longer required 

• Presenting and demonstrating the platform to prospective and existing customers, explaining its features and security model clearly 

• Gathering and analysing business and technical requirements, and translating them into a platform configuration 

• Understanding customers’ use cases, shaping solution architectures that fit their environment and security constraints, and advising on the best platform components 

• Advising customers on integration via REST APIs, SFTP, webhooks and similar 

• Setting up customer access and configuring data flows 

• Writing and maintaining technical and business documentation 

• Working with the development team to resolve technical issues, suggest process improvements and propose feature enhancements 

 

Key Skills 

• Live DV clearance 

• Proven experience in a customer-facing role, such as consultancy, pre-sales, solutions engineering or professional services 

• Presenting and demonstrating complex technical and security concepts to mixed audiences 

• Business analysis: eliciting, documenting and validating requirements 

• Broad Linux knowledge, including administration and troubleshooting 

• Understanding of networking and software architectures 

• Understanding of structured text formats: JSON, XML, CSV 

• Understanding of synchronous and asynchronous architectures 

• Proven experience in problem solving to a 2/3rd line level.  

 

Desirable Skills 

• Exposure to programming languages such as Java, JavaScript, Python and Go 

• Familiarity with API definitions such as Swagger / OpenAPI 3 

• Familiarity with shell scripting 

• Solution or systems architecture experience 

• Familiarity with AWS administration and Cloud Formation templates 

• Technical authorship 

• Data engineering experience, such as data pipelines, transformation or data-flow design 

• Exposure to event driven architecture 

 

 

There are many great reasons to join our team! 

Pension Plan 

Secure your future with our competitive pension plan that offers an 8% employer contribution.  

Private Medical Healthcare 

Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family.  

Learning and Development 

Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth.    

Flexible Working 

We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life.   

Electric Vehicle Scheme  

Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program.   

Holidays  

Enjoy annual leave of 28 days, plus bank holidays, allowing you to recharge and spend time on what matters most.     

Team Events 

We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties—opportunities to relax, reflect, and have fun as a team.   

Additional Benefits  

We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals.